Website HIPAA / Online Communications Notice

1. Website Forms and Online Inquiries

If you use Zyra's website to request information, request an appointment, ask about insurance, submit forms, or otherwise contact us, the information you provide may include protected health information.

2. How Zyra May Use Website-Submitted Information

Zyra may use information submitted through the website to:

• respond to your inquiry
• contact you regarding scheduling, intake, insurance, services, billing, or follow-up
• evaluate whether Zyra may be an appropriate provider or resource
• carry out treatment, payment, and health care operations as permitted by law
• operate, maintain, and secure our website and communication systems
• comply with legal and regulatory obligations

3. How Website-Submitted Information May Be Shared

Zyra may share website-submitted information with:

• workforce members and clinicians who need the information to respond or provide services
• vendors and business associates that host, transmit, store, secure, or process the information on Zyra's behalf
• insurers and other health care participants as permitted by law and applicable notices
• government authorities or others where disclosure is required or permitted by law

4. Online Communication Risks

Although Zyra uses safeguards designed to protect information, communications submitted through websites, email, mobile devices, and text messages may carry some risk. Please do not send highly sensitive information through the website unless reasonably necessary for your request.

5. Minimum Necessary

Zyra asks that you submit only the information reasonably necessary for us to review and respond to your request. Please do not use the website for emergencies.

6. Text, Email, and Phone Follow-Up

By submitting your contact information, you authorize Zyra to contact you regarding your request by phone, voicemail, email, and, where applicable, text message. You may revoke consent to text messages and other non-required communications using any reasonable opt-out method, including replying STOP where available or contacting Zyra directly.

7. This Notice Is Not Emergency Care

8. Full Notice of Privacy Practices

Zyra's full HIPAA Notice of Privacy Practices describes in greater detail Zyra's uses and disclosures of protected health information, patient rights, Zyra's legal duties, and how to file a complaint. Please contact us for a copy.

9. Contact